Kobby: Your AI Concierge for Hotel Guest Experience

Enhance guest communication, lighten your team’s workload, and deliver instant, multilingual support—all with Kobby’s intelligent messaging solutions.

Instant, Intelligent Communication with Your Guests

Kobby is your AI-powered virtual concierge that helps make guest experiences smoother and more enjoyable. It handles conversations through popular messengers like WhatsApp, taking care of tasks like answering questions, providing information, booking services, or managing special requests and last-minute changes. Kobby ensures every interaction is quick, friendly, and professional.

With Kobby, guests can easily request room service, make dining reservations, or ask for extra towels, pillows, or anything else they need. These requests are automatically sent to the right department in your hotel, and Kobby keeps track of them, updating guests on their progress. This makes the process simple for both your guests and your team.

Kobby also creates detailed guest profiles by tracking requests and preferences during their stay. This helps your team understand each guest better and offer more personalized service in the future.

Kobby is easy to connect with your hotel’s systems, like CRMs, electronic concierge platforms, and booking tools, making it simple to streamline operations and focus on delivering great hospitality.

See Kobby in Action

Why Kobby is a Game-Changer for Hotel Guest Experience

Kobby Takes the Load Off Your Hospitality Team

Transforming Guest Communication with Kobby

Reducing Workload and Enhancing Guest Satisfaction

Managing guest inquiries can be challenging, especially during peak seasons. Kobby acts as an extension of your team, handling communications, reservations, and guest needs efficiently.

For boutique hotels, Kobby serves as a 24/7 assistant, ensuring no guest request is overlooked. For larger operations, it reduces the administrative burden, allowing your team to focus on high-value interactions that enhance the guest experience.

Results show a 50% reduction in missed inquiries and a 30% increase in guest satisfaction. With Kobby, hotels enjoy smoother operations, while guests experience seamless, attentive service.

How Kobby Works with Your Guests

Simple, Efficient, and Human-Like

Hear What Our Hotel Clients Are Saying

Ready to Elevate Your Hotel Guest Experience?

Reduce your team's workload and delight your guests with Kobby—your AI assistant that handles unlimited conversations, provides personalized support, and boosts guest satisfaction instantly.

Frequently Asked Questions About Kobby

• Can Kobby integrate with our existing practice management software?

  Yes, Kobby integrates with most systems, syncing appointments and patient info easily.

• How secure is patient data on WhatsApp?

  Kobby uses WhatsApp's end-to-end encryption, keeping patient data secure and compliant with regulations.

• How quickly can Kobby be implemented?

  Kobby can be set up in just a few days with full support for smooth integration.

• Will Kobby's responses feel human-like and natural?

  Yes! Kobby mirrors each patient's tone and style, ensuring natural, personalized communication.

• Can Kobby handle conversations in multiple languages?

  Yes, Kobby communicates in patients' preferred languages, ensuring a personalized experience.

• How many patients can Kobby talk to at the same time?

  Kobby can manage unlimited patient conversations at once, so no one is left waiting.

• Does Kobby require training for my staff?

  No. Kobby is intuitive and easy to use, so your team can start right away.

• Can Kobby handle more than just appointment scheduling?

  Yes, Kobby can answer inquiries, manage appointments, cancellations, and follow-ups, reducing your team's workload.

• What happens if a patient asks something Kobby can't handle?

  If Kobby can't handle a question, it hands the conversation over to a team member.

• Does Kobby work 24/7?

  Yes, Kobby is available 24/7, so your clinic never misses a chance to communicate.